Twist - Twist is down – Incident details

All systems operational

Twist is down

Resolved
Major outage
Started about 1 year agoLasted 24 hours 7 minutes

Affected

Web application & API

Major outage from 7:32 AM to 7:39 AM

Website

Major outage from 7:32 AM to 7:39 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. Twist is functioning normally again, and there should be no further delays or login problems. We sincerely appreciate your patience and apologize for any inconvenience caused by this global AWS outage.

  • Update
    UTC
    Update

    Although some Twist services may be operational, we are still encountering ongoing issues. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused.

  • Monitoring
    UTC
    Monitoring

    We’re seeing signs of improvement, and Twist appears to be recovering. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused.

  • Update
    UTC
    Update

    We are still working on a resolution for this incident and are closely monitoring status updates from AWS. We will keep you informed and notify you as soon as new information becomes available.

  • Update
    UTC
    Update

    We are still continuing to work on a resolution for this incident while monitoring the status update from AWS. We will notify you as soon as we have an update!

  • Identified
    UTC
    Identified

    We are currently experiencing a brief outage with Twist. Some users may notice that there is a delay in updating threads and messages. We have identified that the cause of this incident stems from AWS system issues. Our development team is working on finding a resolution as we speak. We will update you!