Twist Status - Incident history https://status.twist.io Twist Sat, 24 Jan 2026 12:00:00 +0000 [2026/01/24] Scheduled Maintenance Type: Maintenance Duration: 1 hour Affected Components: Website, Web application & API Jan 24, 12:00:00 GMT+0 - Identified - Scheduled maintenance is planned from 12:00 to 13:00 UTC on Saturday, January 24th. We need to upgrade our _Twist-Comet_ cluster from version 5 to 6.2, as the former is no longer supported. We apologize for the inconvenience! Jan 24, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is planned from 12:00 to 13:00 UTC on Saturday, January 24th. We need to upgrade our _Twist-Comet_ cluster from version 5 to 6.2, as the former is no longer supported. We apologize for the inconvenience!.</p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 24 Jan 2026 12:00:00 +0000 https://status.twist.io/maintenance/cmkmcac6w0ah1etvcud6vxziq https://status.twist.io/maintenance/cmkmcac6w0ah1etvcud6vxziq [2025/10/31] Scheduled Maintenance Type: Maintenance Duration: 30 minutes Affected Components: Website, Web application & API Oct 31, 10:00:00 GMT+0 - Identified - Scheduled maintenance is planned from 09:00 to 09:30 AM UTC on Friday, October 31st. AWS (Amazon Web Services) will replace the hardware hosting one of our Twist’s databases. This work will be handled entirely by AWS, and there should be minimal impact. We apologize for the inconvenience! Oct 31, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 31, 10:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 30 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scheduled maintenance is planned from 09:00 to 09:30 AM UTC on Friday, October 31st. AWS (Amazon Web Services) will replace the hardware hosting one of our Twist’s databases. This work will be handled entirely by AWS, and there should be minimal impact. We apologize for the inconvenience!.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 31 Oct 2025 10:00:00 +0000 https://status.twist.io/maintenance/cmh23swv9004ngszjic37uc41 https://status.twist.io/maintenance/cmh23swv9004ngszjic37uc41 Twist is down Type: Incident Duration: 1 day and 8 minutes Affected Components: Website, Web application & API Oct 20, 07:32:24 GMT+0 - Identified - We are currently experiencing a brief outage with Twist. Some users may notice that there is a delay in updating threads and messages. We have identified that the cause of this incident stems from AWS system issues. Our development team is working on finding a resolution as we speak. We will update you! Oct 20, 08:34:52 GMT+0 - Identified - We are still continuing to work on a resolution for this incident while monitoring the status update from AWS. We will notify you as soon as we have an update! Oct 20, 09:34:39 GMT+0 - Identified - We are still working on a resolution for this incident and are closely monitoring status updates from AWS. We will keep you informed and notify you as soon as new information becomes available. Oct 20, 10:10:37 GMT+0 - Monitoring - We’re seeing signs of improvement, and Twist appears to be recovering. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused. Oct 20, 14:26:02 GMT+0 - Monitoring - Although some Twist services may be operational, we are still encountering ongoing issues. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused. Oct 21, 07:39:57 GMT+0 - Resolved - This incident has been resolved. Twist is functioning normally again, and there should be no further delays or login problems. We sincerely appreciate your patience and apologize for any inconvenience caused by this global AWS outage. Type: Incident

Duration: 1 day and 8 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>07:32:24</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing a brief outage with Twist. Some users may notice that there is a delay in updating threads and messages. We have identified that the cause of this incident stems from AWS system issues. Our development team is working on finding a resolution as we speak. We will update you!.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>08:34:52</var> GMT+0</small><br><strong>Identified</strong> - We are still continuing to work on a resolution for this incident while monitoring the status update from AWS. We will notify you as soon as we have an update! .</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:34:39</var> GMT+0</small><br><strong>Identified</strong> - We are still working on a resolution for this incident and are closely monitoring status updates from AWS. We will keep you informed and notify you as soon as new information becomes available..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:10:37</var> GMT+0</small><br><strong>Monitoring</strong> - We’re seeing signs of improvement, and Twist appears to be recovering. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:26:02</var> GMT+0</small><br><strong>Monitoring</strong> - Although some Twist services may be operational, we are still encountering ongoing issues. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused..</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>07:39:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Twist is functioning normally again, and there should be no further delays or login problems. We sincerely appreciate your patience and apologize for any inconvenience caused by this global AWS outage..</p> ]]> Mon, 20 Oct 2025 07:32:24 +0000 https://status.twist.io/incident/cmgytie3202zx119ihu3ukwut https://status.twist.io/incident/cmgytie3202zx119ihu3ukwut Some users couldn't log into Twist Type: Incident Affected Components: Web application & API, Website Sep 19, 16:40:37 GMT+0 - Resolved - This incident has been resolved. Sep 19, 16:00:37 GMT+0 - Resolved - A recent update prevented some users from logging into their workspace in Twist correctly. However, our development team has reversed the change, and it should be functioning properly now. We apologize for the inconvenience! Type: Incident

Affected Components: ,

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>16:40:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>16:00:37</var> GMT+0</small><br><strong>Resolved</strong> - A recent update prevented some users from logging into their workspace in Twist correctly. However, our development team has reversed the change, and it should be functioning properly now. We apologize for the inconvenience! .</p> ]]> Fri, 19 Sep 2025 16:00:37 +0000 https://status.twist.io/incident/cmfr3j8sq01jq82ymwftqpdb0 https://status.twist.io/incident/cmfr3j8sq01jq82ymwftqpdb0 Twist is currently down. Type: Incident Duration: 33 minutes Affected Components: Web application & API Mar 10, 18:01:43 GMT+0 - Investigating - Our team is actively working to identify and fix the problem. It will be resolved as soon as possible. We apologize for the inconvenience! Mar 10, 18:34:18 GMT+0 - Resolved - This incident has been resolved. Twist is back to normal. All services have been restored and are functioning properly. Type: Incident

Duration: 33 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>18:01:43</var> GMT+0</small><br><strong>Investigating</strong> - Our team is actively working to identify and fix the problem. It will be resolved as soon as possible. We apologize for the inconvenience!.</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>18:34:18</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Twist is back to normal. All services have been restored and are functioning properly..</p> ]]> Mon, 10 Mar 2025 18:01:43 +0000 https://status.twist.io/incident/cm83dcvwx001ffktkoipxy4s4 https://status.twist.io/incident/cm83dcvwx001ffktkoipxy4s4 Twist can't be reached for certain users Type: Incident Duration: 2 hours and 1 minute Affected Components: Web application & API, Website Dec 10, 15:18:47 GMT+0 - Investigating - We are currently investigating this DNS-related issue. We'll report back here once we've figured out the cause. Sorry for the inconvenience this is causing! Dec 10, 16:48:45 GMT+0 - Investigating - We're sincerely sorry for the disruption this incident is causing some of our users. Our developers are still working towards a solution. Dec 10, 17:19:39 GMT+0 - Resolved - The DNS resolution issue has been resolved. Everything should be working as intended again. Type: Incident

Duration: 2 hours and 1 minute

Affected Components: ,

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>15:18:47</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this DNS-related issue. We'll report back here once we've figured out the cause. Sorry for the inconvenience this is causing!.</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>16:48:45</var> GMT+0</small><br><strong>Investigating</strong> - We're sincerely sorry for the disruption this incident is causing some of our users. Our developers are still working towards a solution..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>17:19:39</var> GMT+0</small><br><strong>Resolved</strong> - The DNS resolution issue has been resolved. Everything should be working as intended again..</p> ]]> Tue, 10 Dec 2024 15:18:47 +0000 https://status.twist.io/incident/cm4ilwp4m005da6tc5yrubqdu https://status.twist.io/incident/cm4ilwp4m005da6tc5yrubqdu Twist Scheduled Maintenance Type: Maintenance Duration: 55 minutes Affected Components: Web application & API, Website Jul 20, 16:00:00 GMT+0 - Identified - On Saturday, **20th of July** 2024, we have planned maintenance to update Twist databases. As the result, Twist will be temporarily unavailable starting at 9AM (UTC) and ending by 11AM (UTC). We apologize for the inconvenience caused. Jul 20, 15:04:58 GMT+0 - Completed - Scheduled maintenance has been successfully completed. Type: Maintenance

Duration: 55 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - On Saturday, **20th of July** 2024, we have planned maintenance to update Twist databases. As the result, Twist will be temporarily unavailable starting at 9AM (UTC) and ending by 11AM (UTC). We apologize for the inconvenience caused..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>15:04:58</var> GMT+0</small><br><strong>Completed</strong> - Scheduled maintenance has been successfully completed..</p> ]]> Sat, 20 Jul 2024 16:00:00 +0000 https://status.twist.io/maintenance/clyq2011892481hfomz0u401jt https://status.twist.io/maintenance/clyq2011892481hfomz0u401jt Server maintenance Type: Maintenance Duration: 30 minutes Affected Components: Web application & API May 11, 19:30:00 GMT+0 - Completed - Maintenance has completed successfully May 11, 19:00:01 GMT+0 - Identified - Maintenance is now in progress May 11, 19:00:00 GMT+0 - Identified - We’ll apply service updates to our data storage servers. As a result, the Twist’s servers may not be available during this maintenance window. If you’re logged in to Twist, you’ll still be able to see all your messages, but you won’t be able to post anything until the maintenance has been completed. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>May <var data-var='date'> 11</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 11</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We’ll apply service updates to our data storage servers. As a result, the Twist’s servers may not be available during this maintenance window. If you’re logged in to Twist, you’ll still be able to see all your messages, but you won’t be able to post anything until the maintenance has been completed..</p> ]]> Sat, 11 May 2024 19:00:00 +0000 https://status.twist.io/maintenance/clvxxv01m44087b8oq5qpz23me https://status.twist.io/maintenance/clvxxv01m44087b8oq5qpz23me Website & API service degradation Type: Incident Duration: 10 hours and 1 minute Affected Components: Web application & API Apr 19, 03:12:33 GMT+0 - Resolved - Website & API is now operational! This update was created by an automated monitoring service. Apr 19, 03:02:33 GMT+0 - Investigating - Website & API users are currently experiencing performance issues. We are investigating the cause and will provide updates as they become available. This incident was reported by our automated monitoring system. Type: Incident

Duration: 10 hours and 1 minute

Affected Components:

<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>03:12:33</var> GMT+0</small><br><strong>Resolved</strong> - Website & API is now operational! This update was created by an automated monitoring service..</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>03:02:33</var> GMT+0</small><br><strong>Investigating</strong> - Website & API users are currently experiencing performance issues. We are investigating the cause and will provide updates as they become available. This incident was reported by our automated monitoring system..</p> ]]> Fri, 19 Apr 2024 03:02:33 +0000 https://status.twist.io/incident/clv634pey343917s6oumi8y20zn https://status.twist.io/incident/clv634pey343917s6oumi8y20zn